🌐 About Me

👨‍💼 IT Manager | Digital Solutions Architect

Industry: Information Technology & Services
Location: Vietnam
Languages: Vietnamese (Native), English

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💡 Who I Am

I’m an experienced IT Manager with a strong foundation in IT infrastructure, CRM systems, digital marketing, and website operations. Over the years, I’ve helped businesses optimize their IT environments, integrate efficient customer solutions, and grow their digital presence through data-driven strategies.

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🚀 What I Do

I turn IT chaos into clarity — building systems that work, scale, and don’t break on Monday mornings.

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🔧 Key Skills & Expertise

• IT Management
• Service Delivery
• Network Administration
• Technical Support
• Virtualization (VMware, Proxmox, Docker)
• Firewall & Routing (pfSense, OPNsense, MikroTik)
• Website & CMS Management
• CRM Implementation
• Digital Marketing
• Project Management

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📊 Tools & Platforms I Use

• Microsoft Office, Google Workspace
• WordPress, Shopify, Joomla, Ghost CMS
• HubSpot, Zoho CRM, Bitrix24
• Google Analytics, Search Console, Meta Ads, Ahrefs
• Airtable, Notion, Trello, Jira, Monday.com
• VMware ESXi, Proxmox VE, Docker
• pfSense, OPNsense, MikroTik RouterOS
• Automation with Make.com, Zapier, n8n
• Basic knowledge of Adobe XD, Canva

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🤝 Let’s Connect

I’m open to freelance consulting, long-term partnerships, or full-time roles in IT leadership, digital transformation, or systems strategy.

📧 Email: [email protected]
🌐 LinkedIn: linkedin.com/in/shillen2201
📍 Based in Vietnam – Available for remote & on-site work